Account Merging (from Marvelous Designer)

Objective

Understand how to merge your existing CLO Virtual Fashion accounts from Marvelous Designer.

1. Merging accounts with your License ID/PW
2. Sign in with CLO-SET
3. FAQ - using Marvelous Designer after merging accounts

*Please note: this guide applies only to Personal license users on version 2024.0 and above.
Enterprise users do NOT need to take any immediate action.

Details

1) Merging Accounts with your License ID/PW

• Start by typing in your user ID & password in #1, and click 'Login'

   

• Please verify your email address if it has not been done yet - Not receiving the verification email?

 

• You will see a notification to create an integrated CLO-SET Account
• The account merging process will be done based on the email & password from your current Marvelous Designer account.
  • Please note that you are NOT allowed to change the email or password manually. Contact us for further support.

   

• Agree to the CLO-SET Terms of Service to complete the account merging process.
• Upon completion, go back to Marvelous Designer 2024.0 and sign in with CLO-SET with #2 login option.
• [Important] Please note that once you merge your accounts, you will no longer be able to sign in with your user id/pw for software versions 2024.0 and beyond. For versions below 2024.0, you may continue logging in with your license ID/PW.

2) Sign in with CLO-SET

• If you are a CLO-SET/CONNECT user, you may have completed the account merging process.
• OR, if you have completed the account merging process from Marvelous Designer, this will also apply.
• In this case, when attempting to log in with your license ID/PW, you will see the below alert in Marvelous Designer Personal license version 2024.0 and above.

• Please click 'Sign in with CLO-SET' to continue logging in, and follow the instructions on the website.

3) FAQ - Using Marvelous Designer after merging accounts

Visit this guide for a detailed FAQ for using Marvelous Designer after merging accounts.